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Documentation Index

Fetch the complete documentation index at: https://hc.pillargtm.com/llms.txt

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Starbridge Integration

Starbridge.ai provides district intelligence for school districts, higher education institutions, and government entities. PILLAR ingests 120+ buyer attributes to enrich account records and drive scoring, signals, and strategic intelligence.

Connecting Starbridge

Customers connect their own Starbridge API key through the PILLAR Settings UI:
  1. Navigate to Settings > Integrations
  2. Find Starbridge under the Enrichment section
  3. Click Connect
  4. Paste your Starbridge API key in the modal
  5. Click Save & Connect
The key is encrypted and stored per-organization. PILLAR never exposes the raw key after initial entry. Each organization manages their own Starbridge relationship — PILLAR is the consumption layer, not the data source.

Data Flow

  1. Initial Sync: When an account is matched by Starbridge buyer ID or NCES ID, a full attribute pull enriches the account record with 120+ fields
  2. Webhook Updates: Real-time notifications for job changes, RFP publications, budget shifts, and document postings
  3. On-Demand Refresh: Manual or scheduled re-sync via the “Sync Now” button in Settings > Integrations
  4. Signal Generation: Starbridge data changes trigger signals across multiple families

Data Categories

CategoryDescriptionSync
Buyer AttributesBudget, enrollment, scores, demographics (120+ fields)On-demand + webhook
Job ChangesDepartures, hires, promotionsWebhook (real-time)
ContractsPublic contract recordsOn-demand
Purchase OrdersLine-item procurement dataOn-demand
ConferencesEdTech conference intelligencePeriodic
RFPsBids and solicitationsWebhook (real-time)
DocumentsBoard minutes, strategic plansOn-demand
Competitor ContractsCompetitive spend intelligenceOn-demand

Scoring Impact

Starbridge data feeds into multiple scoring categories including Fit (technology spending, AI adoption, budget capacity, procurement complexity), Intent (grant funding, competitive windows, RFP activity, strategic alignment), Risk (budget trends, market context), Forecast Confidence (procurement alignment), and Renewal Risk (market context).

Signal Types from Starbridge

Starbridge events generate signals across multiple families:
SignalDescription
Competitive Displacement WindowCompetitor contract approaching expiration
RFP ActiveActive solicitation detected
Board Discussion RelevantProduct-relevant board discussion detected
Strategic AlignmentDistrict priorities match your product
Grant Funding AvailableGrant funding opportunity detected
Budget Shift DetectedSignificant budget change at the institution
Hiring IntentRelevant hiring activity detected
Stakeholder DepartureKey contact departed (higher severity if champion)
Procurement Pathway UpdateCooperative purchasing pathway changes
Conference EngagementRelevant conference activity