Skip to main content

Documentation Index

Fetch the complete documentation index at: https://hc.pillargtm.com/llms.txt

Use this file to discover all available pages before exploring further.

​
Starbridge Contact Intelligence

Starbridge tracks job changes (departures, new hires, promotions) at buyer organizations. These events generate signals when key stakeholders are affected.

​
Job Change Tracking

Starbridge monitors and reports:
Change TypeDescription
DepartureKey contact leaving the organization
New HireNew hire in a relevant role
PromotionContact promoted to new position
RetirementContact retiring from the organization
Each job change includes the effective date, announcement date, current and previous titles, AI-generated summary, and source URLs for verification.

​
Contact Enrichment

Contacts synced from your CRM are linked to Starbridge records, enabling automatic detection of job changes for people already in your stakeholder map.

​
Signal Generation

Job changes trigger stakeholder departure signals:
  • Higher severity when the departed person is a champion
  • Standard severity for all other departures
  • Recommended action: Identify replacement contact, schedule introductory meeting

​
Scoring Impact

Contact intelligence feeds into Relationship scoring (champion and exec sponsor departure risk, stakeholder stability) and Renewal Risk (stakeholder turnover).