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Documentation Index

Fetch the complete documentation index at: https://hc.pillargtm.com/llms.txt

Use this file to discover all available pages before exploring further.

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Activities

Activities record all interactions on accounts, contacts, and opportunities. Activities are synced from CRM and email/calendar integrations. Email body content is never stored — only metadata.

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Activity Types

TypeSourceDescription
CallCRM SyncPhone calls logged in CRM
EmailGoogle/Microsoft SyncEmail metadata (subject, timestamp, participants)
MeetingCalendar SyncCalendar events and meetings
NoteCRM SyncManual notes and comments

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Privacy

  • Email body content is never stored
  • Only email metadata (sender, recipient, timestamp, subject) is captured
  • Email sync requires per-user OAuth authorization
  • Calendar sync captures event titles and participants, not descriptions

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Scoring Impact

Activities feed multiple scoring categories:
  • Engagement — Activity recency, volume, trends, and engagement ratios
  • Velocity — Meeting cadence and engagement response time
  • Pipeline Health — Meeting recency on deals
Activity volume and recency are key leading indicators of account health and deal progression.