Skip to main content

Documentation Index

Fetch the complete documentation index at: https://hc.pillargtm.com/llms.txt

Use this file to discover all available pages before exploring further.

Trend Warnings and Workflow Signals

Workflow signals monitor process compliance, SLA adherence, and deal trajectory.

Signal Types

Signal TypeFamilyDescription
SLA Breach WarningWORKFLOWPlay or task approaching SLA breach
Deal Off TrackWORKFLOWDeal failing health criteria (contacts, activity, score)
Deal On TrackWORKFLOWPositive signal: deal meeting all health criteria

Deal Track Assessment

A deal is evaluated as on-track or off-track using multiple dimensions including contact coverage, activity recency, and composite score. Deals meeting all criteria receive a positive “on track” signal; deals failing criteria generate a warning. PILLAR tracks score momentum over both short-term and medium-term windows. Rising scores indicate improving health, while declining scores generate risk signals that help teams act before small dips become major problems.

Signal Expiration

Signals auto-expire when their expiration timestamp passes and the signal is not already in a terminal state (Resolved, Expired, or Suppressed). All workflow thresholds are configurable per organization.
Detailed threshold configurations and scoring logic are available in the PILLAR Implementation Guide provided to active customers.