> ## Documentation Index
> Fetch the complete documentation index at: https://hc.pillargtm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activities

> Activity tracking for calls, emails, meetings, and notes

# Activities

Activities record all interactions on accounts, contacts, and opportunities. Activities are synced from CRM and email/calendar integrations. Email body content is never stored -- only metadata.

## Activity Types

| Type    | Source                | Description                                       |
| ------- | --------------------- | ------------------------------------------------- |
| Call    | CRM Sync              | Phone calls logged in CRM                         |
| Email   | Google/Microsoft Sync | Email metadata (subject, timestamp, participants) |
| Meeting | Calendar Sync         | Calendar events and meetings                      |
| Note    | CRM Sync              | Manual notes and comments                         |

## Privacy

* Email body content is **never** stored
* Only email metadata (sender, recipient, timestamp, subject) is captured
* Email sync requires per-user OAuth authorization
* Calendar sync captures event titles and participants, not descriptions

## Scoring Impact

Activities feed multiple scoring categories:

* **Engagement** -- Activity recency, volume, trends, and engagement ratios
* **Velocity** -- Meeting cadence and engagement response time
* **Pipeline Health** -- Meeting recency on deals

Activity volume and recency are key leading indicators of account health and deal progression.